How can we help you?
Were are here to assist you.
Choose a topic to find the answer to your question.
Where to start?
For your first steps on Sinam, please read the instructions in this section.
You will need to create an account.
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How to register
We have simplified the process of creating a Sinam account as much as possible while respecting security standards.
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How to recharge (call top-up & Internet plans)
Sinam offers two types of top-up:
– Standard recharge (Credit) with four (04)
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How to make a mobile deposit
Online deposit is a transaction requiring more security provisions.
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How to procceed to pay my bills with Sinam
In order to pay your invoices with Sinam, you should first register the customer or billing
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How to order Cash Power Vouchers
To buy refill codes for prepaid counters follow these steps:
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How to proceed to TV Subscription renewal
To renew your TV subscriptions from the Sinam platform follow these steps:
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Transactions monitoring
When the payment is successfully completed, a monitoring window is displayed to wait for the transaction processing
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In case you have issue with your order
What to do if Sinam has provided me with the proof of the transfer but the beneficiary
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Need more help? Contact Our Support Team.
If you couldn’t find response to your concern on this page, fill free to contact our support team.
Click on live chat icon for live support or contact us by Email, WhatsApp, …
customercare@sinam.help
+1 701 204 0777
+228 90 44 27 27
Feel free to send us a message for your suggestions or if you need more information